and Planning




In this phase, we develop documentation according to the content plan that we created during the Consultation and Planning phase. We can create a wide range of documentation that encompasses one or more of the following areas:

  • Marketing
  • Technical
  • Training

In this phase, we:

  • Interview your subject matter experts to determine the content of the documentation.
  • Perform any testing (for example, product testing) to verify and supplement the information given by subject matter experts.
  • Execute the content plan according to priorities set for each phase of the project.
  • Conduct technical reviews with your subject matter experts to verify the technical accuracy of the content.
  • Perform usability testing to assess effectiveness of the content.

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